INVENTORY & LOGISTICS OPERATIONS

The Ops Layer Most Agencies Pretend Doesn't Exist.

Shiprocket setup, COD optimization, and return management — because 25–30% of Indian COD orders come back, and that's a margin problem, not a shipping problem.

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What you're probably dealing with:

RTO eating 25-30% of your COD orders with no system to catch it
Return rates north of 28% with no root-cause tracking
Shipping costs that creep up every quarter with no renegotiation
No WhatsApp/IVR confirmation step before dispatch
HOW WE DO IT DIFFERENTLY

We treat RTO as a solvable math problem: WhatsApp/IVR order confirmation before dispatch cuts RTO by 15–25%. We set up and manage Shiprocket/Delhivery/Blue Dart, track return reasons by SKU, and push fashion return rates toward <20% instead of the 28–35% industry norm.

What's Included

Shiprocket/Delhivery/Blue Dart setup & management
COD verification via WhatsApp/IVR
Return-reason tracking by SKU
Carrier cost renegotiation
Monthly RTO & return-rate reporting
15–25% RTO reduction via COD verification

Frequently Asked

Can you fix RTO without killing COD conversion?

Yes — WhatsApp/IVR confirmation is a light-touch step that filters bad orders without adding checkout friction.

Do you handle carrier negotiations?

Yes, as part of ongoing logistics management, not a one-time project.

LET'S BUILD YOUR ECOMMERCE ORBIT

The Ops Layer Most Agencies Pretend Doesn't Exist.